Healthyaa India Private Limited is a Genomics Healthcare company with a registered office in Chennai, Tamilnadu.

This privacy policy is set between us and the user of this Website. We at Healthyaa take the privacy of our client information very seriously. This privacy policy defines how we collect and use the information you give to us or we collect from you. Please read this privacy policy carefully.

By continuing to use our website and services, you agree to our use of our privacy policy and terms and conditions. Our business is built on your trust and we guarantee the confidentiality of your personal information.

 

Our Privacy Policy

SCOPE OF THIS PRIVACY POLICY

This privacy policy is meant for Healthyaa clients who visit our website directly or through an outside web link. It doesn't cover any other websites or social media pages which are referred in our website.

 

HOW WE COLLECT DATA

On many occasions, you directly enter your details into our website sometimes we call and take missing information some details are collected automatically.

 

DATA THAT IS GIVEN TO US BY YOU

By this privacy policy, Healthyaa will collect your data through multiple ways including website, telephone, post, and email. Healthyaa also gathers information when you contact us in person or register with us to receive our products/services and make payments.

 

DATA THAT IS COLLECTED AUTOMATICALLY

Our website is equipped to automatically receive more information whenever you visit the website. It is technical data that includes IP address, login details, browser type, and version, cookies, time zone settings and location, browser plug-in types, and versions, operating system and platform, and other technology you use on the devices to access our website and any communications we may send to you.

 

WHO DO WE SHARE DATA WITH

By this privacy policy, we share your data with 

  1. companies associated with us in Website/software development

  2. employees/agents / service providers to send products/services and marketing communication to you

  3. Third-party payment Providers

  4. Government or regulating authorities for prevention and detection of crime

  5. Our partnered labs and software provider

  6. Courier companies

  7. Doctors that we associate with.

 

DATA RETENTION

We will hold information long enough permitted by the Data Protection Act. This means that your information is stored until you use our site or a request from you to delete the records.

 

Partners:

We are a partner with Mapmygenome, Hyderabad, and intermediary companies.

Currently, we work with the following third-party service providers:

  • · Trustpilot - to ask, collect & display reviews of products & services .
  • · · Google Analytics - to help us analyze how people use its websites and identify developments.
  • · Facebook - to help us understand how users find our website and identify developments to the way we promote our services.
  • · Twitter - to help us understand how users find our website and identify developments to the way we promote our services.
  • · · Google Stack - to help us understand how users find our website and identify developments to the way we promote our services; to help us optimize our website to help users find the information they are looking for .
  • · Youtube - to help us understand how users find our website and identify developments to the way we promote our services.
  • · · Typeform – to allow users to answer custom surveys and provide further information.

 

LINKS TO OTHER WEBSITES

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statements of other websites before using them.

 

CHANGES IN BUSINESS OWNERSHIP AND CONTROL

Healthyaa, may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Healthyaa Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

DATA COLLECTED

We collect personal information from our customers when they order a DNA testing kit, create an account on our website, or otherwise interact with our services. This information may include:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information

We may also collect information about your use of our website and services, such as your IP address and the pages you visit.

We will provide a consent form wherein the customer needs to fill in their clinical history along with their parent's and sibling's clinical history which would be shared with our partner labs for better scientific report generation and personalized genetic counseling.

 

OUR USE OF DATA

With this privacy policy, the data collected in various ways will help us

  1. Maintain/track your records

  2. To send relevant and interesting marketing emails,

  3. To invite you to participate in surveys

  4. to improve our product/service qualities and to update our website.

We may use any of your information, except your Health Data, for our real advantage if it is deemed necessary. You have the right to object in certain circumstances if you are not satisfied with our usage. (please read the section “Your rights”)

The legally binding contract between you and us commences as per our Terms of Use and Terms of Sale as relevant commence when you register and utilize our website to set up an account to receive our products/services,

 

KEEPING DATA SECURE
REPORT GENERTAION

Your health and genetic information is confidential. The primary use of genetic information is to assess your genetic predisposition and report this to you (please note that your health history is not used in this report). Following your genetic counseling, we prepare an action plan to achieve your health goals - this report utilizes your health history and genetic information.

DE-IDENTIFICATION OF DATA

Before your blood/saliva/other sample enters our lab, we make sure it is assigned a unique ID and de-identified, so that your personal information is not accessible to all. Only authorised personnel from our team have access to this information.

RESEARCH USE

Considering the importance of genetic and health information in research, we use this information without any personal identification for further analysis, with the customer’s consent. During sample collection, we send out a consent form to all customers.

Your data is safe with us: We store your data in a reputed secured server and you can access it by using a unique username and password.

While at most care is given to data security, in the unlikely event - in that you notice or suspect any misuse or unauthorized data breach please e-mail info@healthyaa.in

 

YOUR RIGHTS

You have various privileges under material information assurance regulation. A portion of these privileges are complicated, and not each of the details has been included below. Additional data can be found here and you can practice any of these privileges whenever by reaching us at info@healthyaa.in.

· Right of access: you reserve the option to get from us a copy of the data that we hold for you.

· Right to amendment: you can expect us to address mistakes in the data that we process for you assuming it is wrong, incomplete, or out of date.

· Right to convey ability: you can demand that we move your information to another service provider assuming you at first provided consent to us to utilize the information or where we utilized the information to perform an agreement with you.

· Right to limit or object to processing: in specific conditions, you reserve the option to expect that we confine the handling of your information assuming you accept our handling impacts on your basic privileges and opportunities. In any case, we might show that we have authentic grounds to handle your information not enduring your privileges and opportunities.

· Right to be neglected: you additionally have the right whenever to expect that we erase the information that we hold for you, where it is at this point excessive for us to hold it. In any case, while we regard your right to be forgotten, we might hold your information as per relevant regulations, and when we respond to your request we will advise you of particular legitimate reasons that we need to hold your information.

· Right to quit getting advertising data: you can request that we quit sending you information about our services, however kindly note we will keep on reaching you corresponding to any issues connecting with your record, assuming you have one.

We claim all authority to charge a managerial expense assuming your request comparable to your privileges is unwarranted or unreasonable, and we might request ID from you before we can completely answer your request.

In case you have any complaints according to this Policy or in any case, corresponding to our handling of your information, if it's not too much trouble, please tell us. We will audit and research your complaint and try to get back to you within a sensible time.

Ensure that the information provided by you is accurate and up to date. We will gladly update any changes in your data if you inform us while you are registered with us.

 

CHANGES TO THIS PRIVACY POLICY

Healthyaa reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Healthyaa by email at info@heathyaa.in